Frequently Asked Questions

Once your order ships, you’ll receive a tracking link via email or SMS. You can also check the status from your account page.

You can return any unused item within 7 days of delivery. Please ensure it’s in original packaging. Contact support to start a return.

Yes! We offer free shipping on orders above Rs. 3000 across Pakistan.

Typically, it takes 3–5 working days depending on your location. Remote areas may take slightly longer.

You can cancel your order within 2 hours of placing it by contacting our support team.

You can reach us via WhatsApp, live chat, or email at support@gettocart.com.