Frequently Asked Questions

Once your order ships, you’ll receive a tracking link via email or SMS. You can also check the status from your account page.

You can request a return or exchange within 2 months of delivery. Products must be in original condition, and return shipping is paid by the customer

Yes, we offer free delivery on orders above PKR 3000. Delivery charges (if any) are shown at checkout.

Orders are processed in 1–2 business days and usually delivered within 4–7 business days.

You can cancel your order within 2 hours of placing it by contacting our support team.

You can reach us via WhatsApp at 0335-2843844, Instagram DM @gettocart.offical, or email us at gettocart@gmail.com