We want you to have a smooth shopping experience. Please read our simple policy below: RETURNS & EXCHANGES • Contact us within 1 day of delivery if your item is damaged or defective. • Item must be unused and in original packaging. • Send a video of the damaged product for verification. • After approval, we’ll exchange the item (no refunds). EXCHANGE PROCESS 1. Contact us within 1 day with order number and video proof. 2. Verification: We confirm the defect. 3. Replacement: We send a new item after authorization. REFUNDS • No refunds — only exchanges for verified defective items. INVALID REASONS • Change of mind or wrong order won’t qualify. • No cancellations once the order is confirmed. THANK YOU Thank you for shopping with GetToCart.com — your trust means everything to us!

Last updated: 1/10/2025 This Privacy Policy explains how GetToCart.com ('we', 'us', or 'our') collects, uses, and protects your personal information when you use our website and services. By using our site, you agree to this policy. Changes to This Privacy Policy We may update this policy periodically. Updated versions will be posted on our website with the new 'Last updated' date. Information We Collect We collect the following types of information: • Directly from you: Name, address, phone number, order details, account info, and messages shared with us. • Automatically: Device details, browser info, IP address, and site usage through cookies. • From third parties: Payment processors, analytics partners, and service providers like Shopify. How We Use Your Information • Process and deliver orders • Provide customer support • Improve and personalize our services • Prevent fraud and ensure security • Send marketing or promotional updates (where applicable) Cookies We use cookies to improve site performance, analytics, and user experience. You can manage cookies through browser settings, but disabling them may limit functionality. How We Share Information We may share your data with service providers, payment processors, and marketing partners for business purposes. We do not sell personal information. User-Generated Content Any reviews or comments you post may be publicly visible. Please share responsibly. Third-Party Links Our site may contain links to third-party sites. We are not responsible for their privacy practices. Children’s Data We do not knowingly collect data from individuals under 16 years old. Data Security & Retention We take reasonable steps to secure your data and retain it only as long as necessary for legal or business purposes. Your Rights Depending on your location, you may request access, correction, deletion, or restriction of your data. You can also withdraw consent or unsubscribe from marketing. Complaints For concerns, please contact us through our Contact Us page. You may also reach out to your local data authority if unsatisfied. International Users Your data may be processed outside your country. We ensure such transfers comply with data protection laws. Contact For privacy questions, contact us via our Contact Us page or at our office in Sindh, Karachi, Pakistan.

Delivery Cost: We charge a flat delivery fee of Rs. 199/- on all orders. Order Delivery Time: Orders are shipped directly from our warehouses. Please allow an estimated 3–6 business days for your order to arrive. Multiple Shipments: If your order contains multiple items, they may be shipped separately to ensure faster delivery. Lost or Stuck Packages: All orders are insured. If your package gets lost, delayed, or returned, we will resend your order with quicker shipping and full tracking, if possible. For more information, please check our Return & Exchange Policy. Thank you for shopping with GetToCart.

Effective Date: Jan 15, 2025 Website: www.gettocart.com At GetToCart, we ensure a secure and smooth shopping experience across Pakistan. To improve order handling and reduce delivery refusals, we have established an Advance Payment Policy for certain order types. 1. Orders Above Rs. 4,000 - An advance payment of Rs. 500 is mandatory. - The remaining balance is payable via Cash on Delivery (COD). - Orders above Rs. 4,000 will only be processed after receiving the advance payment. This helps us prevent fraudulent orders and ensure timely deliveries. 2. Customized or Personalized Products - Require 100% advance payment at the time of order. - Non-returnable, non-exchangeable, and non-refundable due to custom production. - Processing starts after payment confirmation. 3. Accepted Payment Methods - Bank Transfer (details provided at checkout) - Easypaisa / JazzCash Please share your payment receipt or transaction ID for order verification. 4. Why Advance Payment? - Avoid fake or unverified orders. - Prevent return-to-origin (RTO) cases. - Prioritize genuine customers and reduce logistics costs. Security & Trust: All advance payments are securely handled through encrypted gateways. GetToCart does not store any payment details and follows strict data protection standards.